Shipping & Delivery
We provide FREE shipping Today to New Zealand!
Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
HOW DO YOU SHIP PACKAGES?
All our products will be shipped from our warehouse in Sydney, Australia
DO YOU SHIP WORLDWIDE?
We love all of you, but we are currently focusing on our big family in Australia & New Zealand
The innovations and deals we put in place are for Australian & New Zealand deliveries only.
If you really can’t live without some of our products, please email us at Support@NinjaShark.co.nz and we will find a way.
HOW LONG DOES SHIPPING TAKE?
Shipping time varies by location.
We are doing our best to provide you with the top experience.
Please check here the delivery estimates.
DO YOU PROVIDE TRACKING INFORMATION?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 48 hours, please contact us.
Once you have the tracking id, please use our system to check it:
MY TRACKING SAYS “NO INFORMATION AVAILABLE AT THE MOMENT”.
For some deliveries, it takes 1-2 business days for the tracking information to update on the system. If your order was placed more than 2 business days ago and there is still no information on your tracking number, please contact us.
WILL MY ITEMS BE SENT IN ONE PACKAGE?
We will try to group all your products into one package so you will be able to experience them in full.